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About Market Eyes
Market Eyes is the first specialized mystery shopping agency in Bulgaria. We are using in-house developed methodology that takes reflects the best practices in the industry as well as our know-how.

Market Eyes provides its clients accurate information that goes beyond simple numerical analysis and helps them improve the level of customer service, sales and overall business performance.

Market eyes membership in the international association of the mystery shopping agencies - MSPA (www.mysteryshop.org) is a token of its professionalism and high standards.

In 2008 the agency co-established the Bulgarian Mystery Shopping Association.


Additionally, Market Eyes is a partner of the biggest communication group in the country – Publicis-MARC Group.


We assist our clients achieve sustainable growth through improvement of the customer service they provide to their clients.


Our team consists of business experts with significant knowledge and experience in the area of marketing, sociology and statistics.

Market Eyes has a team of 400 field workers in over 50 cities across the country. This allows us to reach any point in the country and execute the task at hand.
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